Our Ongoing Efforts with Infection Control Procedures


IMPORTANT INFORMATION - PLEASE READ BEFORE VISITING:  Based on new guidelines issued by state and federal agencies, NO visitors will be allowed at St. Mary's, Next Step, The Villa and The Court until further notice. Certain compassionate care situations such as end of life issues will be reviewed. We are sorry for this inconvenience but we must ensure the safety and health of our residents and staff at this time. If you have questions call 920-684-7171. Thank you for your cooperation.

Visitors to The Gardens independent living portion of our campus must enter through The Gardens front entrance at 1700 S. 18th Street. If you are not feeling well and/or have symptoms of respiratory illness, have traveled internationally or to anywhere in the United States where COVID-19 cases have been documented, or you have had close personal contact with a person who has been confirmed positive for COVID-19 please DO NOT VISIT.

At Felician Village, the health, safety and well-being of our residents, staff, volunteers and visitors is our utmost top priority. With the recently elevated discussions regarding the coronavirus
(COVID-19) in the news, we want to share our ongoing infectious disease preventive safety measures and processes.

Please note:  At this time there are no reported cases of COVID-19 infections in Manitowoc County.  However, as with any infectious disease including influenza, we are always prepared for this possibility.  You can be assured that we are taking this possibility very seriously and have plans in place to deal with any infectious diseases that may appear including influenza and COVID-19.

As a senior living provider, we are monitoring the situation daily and taking guidance from the Wisconsin Department of Health (DHS), the U.S. Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid (CMS). We also work closely with the Manitowoc County Health Department and our local hospital systems.

Felician Village takes pride in the low incidence of infectious disease across our campus. On a daily basis, we track all infections on our campus.  We are proud that our infection rates are continuously below the state average.  This is due to our robust infection control policies and attentive staff.

What specifically is Felician VIllage doing to prevent infectious disease?

  • Signage has been posted throughout the facility reminding visitors to stay home if they are not feeling well. If you are ill or have recently traveled, please do not visit your family member or friend.
  • On a daily basis we monitor our current level of supplies of Personal Protective Equipment, hand soap, alcohol-based hand sanitizer and surface cleaners. Alternate supplies have been identified in the event they are needed.
  • Public areas are wiped with disinfectant throughout the day and as needed.
  • Infections are tracked daily and reported per policy.
  • Upon admission, all residents are assessed for symptoms of respiratory infection, including questions about recent travel.
  • Face masks are provided to residents who exhibit respiratory infection symptoms.
  • Face masks are available at entrances for visitors who may want to use them. Again, if you are not feeling well, please do not visit.

What can I do to help prevent developing an infection?

  • Wash your hands regularly, especially after using the restroom, before preparing or consuming food, and after using a tissue. Using soap and hot water, wash for about 20 seconds being sure to scrub your nails and between fingers. If water is not available, use of hand sanitizer is acceptable as long as it has at least 70% alcohol.
  • Avoid coughing or sneezing into your hands or in the air. Always try to cough or sneeze into a tissue, and then throw the tissue away. If you don't have a tissue, cough or sneeze into your elbow.
  • Avoid touching your eyes, mouth and nose.

Infection Control 24/7 Hotlines

  • Aurora Health Care: 866-443-2584 or Symptom Checker
  • Holy Family Memorial: (920) 320-3333

Could it be COVID-19, a Cold or the Flu?

Check out the different symptoms.

Stay Connected to Your Loved Ones

Please visit our Keeping You Connected page to see the channels of communication we have created to help you stay in touch with your loved ones during this time.

Trusted Links and Resources