Next Step Rehabilitation Testimonials

Residents and family members provided these comments on satisfaction questionnaire forms, Service Excellence forms and thank you letters:

"I came to Next Step Rehab to HEAL, but I came away with so much more than that! I came away with a deep appreciation for each and every caregiver here. Truly these workers reflect God's light and love!"

"When I asked if they enjoyed their work. Every single CNA stated that they loved taking care of residents."

“I would like to thank Rachel, Amanda and Kristen for all their skills and help in getting my dad stronger, walking better and improved balance. Your knowledge and kindness are very much appreciated. I know he is enjoying working with all of you.”

"How can I ever thank you. I met angels here. God Bless You!"

"I would highly recommend Next Step for any bilateral knee replacement (recovery). It was an excellent bridge between hospital and home."

"Could not have had better care, kindness and compassion anywhere! I'll miss all the dear friends I've made here! Will highly recommend you to others."

"All the therapists are excellent. Very caring nursing staff! Excellent interaction with dietitian."

"My nurses could not have been anymore caring!"

"Both OT and PT assisted greatly in a speedy recovery. Excellent staff."

"Your concern for patients is most impressive!"

"Our family was impressed with all aspects of care."

"The therapist was great!"

"Thank you for the wonderful care I received. Everyone was so good to me."

"Top notch excellent care in a Christian environment. I appreciated daily Mass, Holy Eucharist and daily meditation. I would recommend Next Step to anyone who needs rehab. The best in Manitowoc!"

“I commend the Next Step nursing staff. They are all professional and caring individuals. I was given wonderful care.”

“Overall service is good. Smiles by staff are very important. They also know your first name!”

“Next Step at Felician Village is excellent with everything!”

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